Endian Maintenance

Endian Maintenance is a yearly subscription that provides constant updates, upgrades and technical support.

What is Endian Maintenance

Maintenance ensures that your Endian appliance is always as secure as possible with both the security subscriptions (IPS signatures, anti-virus, web and email security) and critical system updates. Endian maintenance also includes feature updates and platform upgrades which means your appliance keeps getting better and better over time.

What’s Included with Endian Maintenance?

Endian Network

A centralized portal to monitor and manage all of your Endian UTM devices. Using Endian Network, you can centrally push out device updates and upgrades and remotely access your customers or your own Endian devices. A great tool for Endian resellers as well since it also allows you to completely manage user administration and determine Endian Network access you (as a reseller) provide to your customers.

Endian Upgrades

Why is Endian the best open source UTM on the market? It’s simple, we’re always looking to make our product better and enhance the functionality of our software whether it’s through our own development or utilizing the power of the Endian (and open source) community! With Endian Maintenance, you get each and every upgrade and improvement we make to our product and Endian Network makes the deployment to your device(s) as simple as point-and-click.

Endian Updates

Keep your Endian UTM devices as up-to-date as possible to protect your networks and users from modern day threats. This includes all Endian UTM security services like antivirus, intrusion detection signatures, and URL blacklists (content filtering). Just as importantly, Endian maintenance includes all security updates to every Endian application so that you can keep your network safe from security vulnerabilities.

Endian Support

Endian Support is comprised of the best partners who are devoted to supporting the rapidly growing number of Endian UTMs all over the world. We offer a broad selection of support options that range from a standard support package to our premium support services.

Maintenance Packages

A maintenance package is is required with every new Endian purchase and is offered in 1 or 3 year terms. We offer two different maintenance package levels, Standard and Premium, each with their own terms (see below) so you can choose the right maintenance for your business.

UpdatesStandardPremium
Security Updates
Firmware Upgrades
Antivirus signatures
Content filter URL blacklist
Endian Management portalStandardPremium
Centralized updates
Remote access and system management
Support optionsStandardPremium
Coverage 8×5 (see local office business hours)
Lifelong Hardware warranty extension
High priority ticket processing-
Hot Replacement RMA (Next Business Day) *-
Customized services and Support SLA-

Endian - End Of Life

As Endian solutions are constantly evolving towards more performing and more efficient platforms, we periodically announce End of Sale and End of Life cycles milestones, along with the recommended migration path to the latest generation replacement product.

End of Life Policy

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