For manufacturers and operators
Secure remote maintenance for machines and plants
You build and operate machines that run all over the world. With Endian you maintain them securely from a distance, without being on site every time. Access to every controller, every connection controlled and recorded. As a European company, Endian keeps your data where it belongs.
Fewer site visits, higher availability
What remote maintenance saves you
Every on-site service call costs time and money. With remote maintenance you fix many issues from a distance, often before the machine stops. That saves travel time and travel costs and shortens downtime. Your technicians diagnose faster and plan spare parts precisely.
From the PLC to the panel, across vendors
Access to every controller
Your plants are made up of controllers, panels and devices from many vendors. The Endian 4i Edge Gateways connect them securely to the network, whether Siemens, Beckhoff or WAGO. You reach every controller over an encrypted connection, without rewiring the machine. Even older systems connect through the interfaces they already have.
Your machines. Securely connected. Worldwide.
For machine builders
You deliver machines to customers around the world and stay responsible for service. With Endian you maintain these machines remotely, without travelling every time. Every access runs through clear roles and is logged, even inside your customers' networks. So you deliver fast service, protect your margins and stay on the safe side.
Every access approved, limited and recorded
Security that makes the difference
Remote access is only as good as its control. The Endian Switchboard approves each session individually and records it. Each person and device gets only the rights they truly need. This follows the zero trust principle and meets core requirements of IEC 62443 and NIS2. So you can always prove who accessed which machine and when.
You decide where your data lives
European and sovereign
Endian is a European company based in Bozen/Bolzano, South Tyrol. The Secure Digital Platform runs fully on-premises, with no detour through external clouds. So you keep control over your data and your access. For critical infrastructure and sensitive production, that is a basic requirement, not an option.
Conclusion
Remote maintenance you can rely on
With Endian you maintain machines and plants securely from a distance, from the first access to the recording of every session. You save travel time, keep plants available and stay in control of every access. As a European company, Endian keeps your data where it belongs.
Frequently asked questions about remote maintenance
What is industrial remote maintenance?
Industrial remote maintenance is location-independent access to machines, plants and controllers. Technicians diagnose faults, install updates or change settings from a distance, without being on site.
What is the difference from secure remote access to IT systems?
This page is about remote maintenance of machines and plants. If you are looking more broadly for secure access to IT and OT systems based on the zero trust principle, our page on secure remote access is the right place to start.
How secure is remote maintenance with Endian?
Every access runs over an encrypted connection, is approved individually and recorded. Roles and rights are clearly limited. This matches the zero trust principle and core requirements of IEC 62443.
What is the difference between VPN and zero trust?
A classic VPN often opens access to the whole network. Zero trust checks every access individually and allows only what is needed. Endian combines both: encrypted connections and strict, role-based approvals.
Which controllers and devices are supported?
Through the Endian 4i Edge Gateways you reach controllers and panels from different vendors. Even older systems connect without a rebuild.
Does remote maintenance work without the cloud?
Yes. The Secure Digital Platform runs fully on-premises, with no dependency on external cloud services.
What about data protection?
As a European company, Endian runs the platform under European rules. On request everything runs on-premises, and your data never leaves your site.
How much effort is the setup?
The Endian 4i Edge Gateways connect quickly, and the Switchboard manages everything centrally. We support you with the setup and the first connection.
Which Endian products do I need for remote maintenance?
At the machine, the Endian 4i Edge Gateways; centrally, the Endian Switchboard for approval, roles and recording. Everything is managed through the Secure Digital Platform.
Contact Endian
Get remote maintenance started
Tell us which machines you want to maintain remotely. We will show you which Endian products fit your environment and support you with the setup.