Endian provides several “community driven” solutions to solve any problems you may encounter with the EFW Community Version. This means, the support is free but depends solely on the good will of other people in the Open Source Community to help you.
|Message From Endian: “We ask for your understanding that Endian is unable to provide professional support for our free-to-use Community product. We are happy to direct you to a collection of unofficial resources, however, if you require additional real-time and/or professional support you should consider our fully-supported Professional version.”|
In order to promptly find the solution of your problem, follow these steps:
If submitting a question to the mailing list, bear in mind that you are relying on the good-will of other community users and not official Endian staff. They are under no obligation to respond to your request, nor does Endian validate support responses.
As a matter of professional courtesy, please exercise decorum when requesting community-supported assistance. We recommend you supply the following:
Just check out the EFW Community Support Forums. Thanks to all to the creators of these sites, we really appreciate your support!
|Auf der deutschen inoffiziellen Seite für die Endian Community Firewall kurz EFW….||http://www.efw-forum.de||deutsch|
|Welcome to the Endian Firewall unofficial Support Forum…||http://efwsupport.com||english|
|Comunidade Brasileira de Endian Firewall||http://endian.eth0.com.br||Português|
|Первый русскоязычный форум, посвящённый решениям Endian UTM. Решение возникающих проблем и обсуждение возможностей.||http://forum.endian-utm.ru||Русский / Russian|
|efw – endian italian forum||anxalug.org/endian||italiano|
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