Support Engineer
Customer satisfaction for Endian has top priority. Support is provided by competent technicians who carry out their work efficiently and effectively to solve problems in the shortest time, with a friendly approach to the customer.
In recent years Endian has maintained a very high level of customer satisfaction, close to 100%. We are looking for a Support Engineer to be trained and included in our support team in order to constantly guarantee these standards of service to our customers.
What we offer:
| A friendly, bright work environment on a technology-campus |
| Agile structured, easy-going, distributed multi-national, multi-language organization with high potential |
| Workplace which is never boring and allows a lot of varieties of duties and responsibilities |
| Possibility and encouragement to take a part on development of the company |
| Flexible working hours |
| Flexible working location |
| Snacks at the office, lunch included |
Technical competence & professional skills:
| at least 2 years of experience in Linux system administration: | |
| updates, package management (rpm), services (systemd) | |
| scripting | |
| debugging: log analysis | |
| at least 2 years of experience in Linux networking: | |
| netfilter / iptables | |
| routing | |
| IPS/IDS (snort) | |
| VPNs (OpenVPN, IPSEC) | |
| network debugging (routes, packet analysis) | |
Personal attitude:
| Good and fluid knowledge of English and Italian language in written and oral form |
| Good communication skills and ability to self-organize |
| Capacity to work in a structured team |
| Ability to take responsibilities and fulfill tasks and projects independently on their own |
| Desire to work in an environment which is driven by agile work patterns |
| Good analytic mindset and profound wish to get to the bottom of an issue |
| Deep willingness to standardize and automate tasks |
| Problem solver abilities |
| Outstanding willingness to learn new stuff |