On-line Reviews Matter

Hospitality Relies on Hotspot

The hospitality industry is fiercely competitive and there’s little room for error. Today, not only does a hotel need to provide the requisite facilities & service, but also meet a new and elevated expectation for amenities for its customers! Arguably the most important of these is quality wireless guest Internet access, and not having it will show up all over customer reviews!

“Hotel guests read 6-12 online reviews on average before booking…”

Business travelers need to be connected, weather for teleconferencing or business research, access to the Internet is of critical importance. And when scheduling their next event or looking up local attractions, tourists are also increasingly more reliant on web services as well.

Endian Hotspot provides hospitality with the ability to deliver seamless, automated and quality wireless guest Internet access while securing the network from malicious Internet threats.

If any of the following bullet points apply to your hotel, Endian might be perfect for you:

  • Our Internet connection isn’t reliable in specific areas of the hotel and the available bandwidth does not support enough concurrent devices
  • Our guests often are business commuters that require quick and stable Internet connections.
  • Our hotel would love promote specials to our guests on the Hotspot welcome portal
  • It’s important our HotSpot user activity does not affect the business network from performing.

Guests no longer consider WiFi a luxury, but a standard service, and they are willing to be vocal should you miss this minor detail costing your business countless dollars. Endian automated captive portal hotspot solution makes delivering high quality wireless guest Internet access easy and professional.

Endian Hotspot main features

Service Customization

  • Freely configurable home page after successful login
  • Completely customizable welcome page and printed user
    information through a user friendly visual editor
  • Personalized list of public Web sites that do not require
    authentication

 

Account Management

  • User information management definable according to your needs
  • Printable account data in order to let your customers connect
    easily and quickly
  • Account activation and deactivation possible at every moment
  • Account expiration time definable as you prefer
  • Real-time monitoring of the account balance
  • Configurable payment metrics according to the needs of
    your business
  • Account search and filtering options for optimal account management,
    especially in case of big infrastructures and high numbers
    of connections
  • Bandwidth restrictions per user in terms of download and upload speeds in kb/s
  • Account import from existent lists and archives through CSV files

 

Access Monitoring

  • Single user access tracking (e.g. with login and logout time stamps)
  • Export of access information through CSV files


Ticket Definition

  • Pricing metrics definable by typology (time or data quantity)
  • Billing metrics definable by typology (prepaid, postpaid, and free connection)
  • Traffic limitations for every single ticket
  • Ticket hourly price configurable and changeable with ease
  • Quick-Ticket feature for creating accounts and tickets with a single click

 

Security and Firewall

  • Protocol and Internet address filter for secure Web browsing
  • Content filter for inhibiting access to illegal or unwanted Web sites
  • Fully integrated anti-virus protection when browsing the Web
  • Activation and deactivation of the connection possible at every moment

 

Third-party Products

  • Open APIs for an easy and complete integration with third-party software (e.g. with systems for the automatic creation of accounts and billing)
  • Native integration with ASAjHotel™