If you purchased from an Endian Reseller or Partner

If you are experiencing technical issues or configuration problems, please contact your reference partner. Your Maintenance subscription must be valid and updated.

Technical support is only available for Endian UTM Enteprise version, not for Endian Firewall Community edition.

If you purchased from Endian and/or you are Endian Reseller or Partner

Please verify that the system on which you need technical support has a valid and updated Maintenance subscription. If it does, you can contact Endian Support Center by logging a ticket request. You will receive a confirmation email with a ticket number and your request will be processed and followed until the problem is solved.

Endian Mail Support

Create a Support ticket! Only with active Maintenance! Only with active maintenance, not for community edition! For Endian Firewall Community support vistit the Community Support Page.

 


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